Customer Hub
Our Pickled Pumpkin Customer Hub is your simple, go-to guide for everything you need to know when catering with us. Designed to make your experience smooth and stress-free, it brings together all the key details in one place—from menu options and portion guidance to ordering timelines, delivery information, and setup tips. Whether you’re planning a small gathering or a large event, the hub helps you make confident decisions, stay organised, and get the most out of our catering service. It’s all about giving you clarity, convenience, and a seamless journey from first enquiry to final bite.
Planning Milestones, Your Journey With Pickled Pumpkin
Your journey with Pickled Pumpkin is designed to be smooth and stress-free from start to finish. Once your booking is confirmed, we’ll guide you through each milestone—from tasting and menu planning with your dedicated Event Manager to final details and check-ins. When your big day arrives, our team takes care of everything so you can relax and enjoy every moment.
Wedding Timeline Planning
Our wedding timeline planning is designed to keep your day flowing effortlessly from start to finish. We’ll help structure your schedule, advise on food and service timing, and guide the best placement for speeches to ensure everything feels natural and relaxed. From a smooth drinks reception through to a perfectly timed wedding breakfast and seamless transition into your evening celebrations, we make sure every moment is thoughtfully planned so you can enjoy your day without worry.
menu planning guide
Our Menu Planning Guide helps you create a dining experience that perfectly reflects your wedding style. From elegant plated service to relaxed social dining or interactive street food stations, we’ll guide you in choosing the right option and shaping a menu that suits your vision. With support from our team and the flexibility to customise or create something completely bespoke, we make it easy to design a menu that feels personal, memorable, and perfectly tailored to your day.
Drinks & Glassware Packages
Our daytime drinks and glassware packages are designed to keep your celebration flowing smoothly and stress-free. Whether you choose dry hire for a more informal setup or a fully serviced package with professional support, we’ll ensure everything runs seamlessly—from arrival drinks to table service and toasts. With guidance on quantities, setup, and logistics, plus full handling of glassware and waste, we make it easy for you to relax while your guests enjoy a perfectly managed drinks experience.
EVENING BARS
Our bar setup and evening service are designed to run smoothly, professionally, and without stress. We’ll guide you on everything needed—from power, water access, and space requirements to payment setup—while supplying all equipment, staffing, and drinks for a seamless experience. With a fully stocked bar, flexible drink options, and a friendly team keeping service flowing and the area clear, you can relax knowing your evening celebrations are in expert hands.
Marquee & Outdoor Weddings
For marquee and outdoor weddings, a little extra planning ensures everything runs smoothly on the day. We’ll guide you through key requirements such as power supply, catering tent setup, flooring, and water access, so our team can prepare and serve your food safely and efficiently. With clear access, suitable space, and the right facilities in place, we can deliver a seamless catering experience—no matter the setting—so you can relax and enjoy your celebration.
Venue Requirements
Our venue requirements section helps ensure everything is in place for a smooth and successful catering experience. Simply let us know your chosen venue and available facilities when booking, and we’ll guide you through what’s needed—from kitchen setups to marquee arrangements. We can provide all necessary equipment, offer styling support through our in-house team, and arrange site visits where needed, so every detail is planned with confidence ahead of your big day.
Evening food
Our evening food service keeps the party energy flowing with a variety of flexible options. Whether it’s indoor stations, outdoor marquee setups, wood-fired pizza trailers, or our interactive Street Food Pod, we ensure food is conveniently served and perfectly timed. Service typically begins 1–2 hours after the wedding breakfast or during a band break, running for about 1.5 hours to keep guests satisfied while the celebrations continue. We manage portioning, timing, and announcements, so everyone can enjoy delicious food without missing a moment of the fun.